Frequently Asked Questions
Find answers to common questions about our VR/AR training services
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Our Meta Quest 2, 3 and 3S headsets can be hired through our Headset Hire scheme for you to use throughout the session.
You are more than welcome to bring your own VR headset if you own one or require setup support.
If a session is being held at your location, we will require access to your internet and a digital display screen/projector which we will connect our VR Laptop to via HDMI cable. Depending on the type of content taught, you may need to bring a laptop or digital tablet, however we will let you know in advance if this is required.
Gravity Sketch is a virtual reality based 3D design and modelling software that allows you to create, present and collaborate on your ideas in an infinite and immersive environment. Watch the trailer here: Gravity Sketch Trailer
Gravity Sketch is free for individuals and Educational Institutions. To view all available license types and create your Education Organisation, please see pricing.
Everyone reacts differently to VR, however with the quality of the VR headsets that are currently available, it is unlikely that you will experience any adverse effects. If you have a history of vertigo or pre-existing eye conditions, please use VR with caution and contact the team before booking if you have concerns.
For schools, we recommend the Meta Quest 3 and 3S headsets as an affordable, user-friendly option. An alternative is the Pico Neo 3 or Pico 4 headsets which do not require Meta accounts and include enterprise features at a higher price point. We can supply all models with extended warranties and tailored advice.
Yes. We start with a consultation call, recommend hardware/software, configure devices for delivery and can train staff on delivery. We can support both new and expanding VR deployments.
Yes, please get in touch with the team to find out more.
For UK in-person training, mileage is £0.45 per mile from NG1 4FQ to and from the client’s location. If setup begins before 9 a.m. and the client is 30+ miles from NG1 4FQ (or setup is required the day before), overnight accommodation and subsistence will apply. This is estimated at quotation and finalised at booking.
We are not VAT registered and no VAT is added to your booking.
You can pay via our site using a debit or credit card or via invoice and bank transfer by emailing us directly. Payment for training must be made no later than 14 calendar days from training completion; interest at 2% per month applies thereafter. Some orders may require a deposit.
A risk assessment is available for download upon request.
All members of the Mesh Training team have undertaken a DBS check through the Enhanced Checking Process (September 2024).
Our free consultation calls are the perfect opportunity for us to understand more about your current infrastructure and software understanding. We'll also take this time to analyse your situation to recommend the best training path and/or hardware solution for your needs. This is also a great time for you to ask us any questions about our services or about VR in general.
To get the most out of your consultation call, it helps to have a clear idea of what you want to achieve from VR. Gather any relevant information or questions you can ahead of time and if there's something you'd like to ask us ahead of the call, please do not hesitate to reach out. It would be advantageous to consider what challenges you're facing and what's most important to you, so we can focus on what really matters.
Our specialist 1:1 support is designed to iron out any minor issues after a training session or delve deeper into a specific topic that we may not have time to cover during a scheduled workshop. These support sessions can also be used to review a design project where you may need some help with intricate detailing or presentation techniques. All support sessions will conclude with a follow-up email containing resources on techniques we covered and advice/suggestions for further design development.
Support sessions must be booked in blocks of two hours that can be broken up into 30 minute calls and you are welcome to purchase as much 1:1 support as you need. Please note that support session time must be used with 3 months from the date of purchase and are non-refundable.
Professional Certification: Focuses on advancing your skills within a specific design industry, like automotive or footwear. It requires 30 hours of VR work and proficiency in advanced surfacing, rapid form iteration, and presentations. Applications for the Professional certification can take place in the Gravity Sketch VR app and the Gravity Sketch site.
Expert Certification: Builds on this by requiring completion of both the Designer and Professional levels, plus the submission of a project showcasing your entire VR design process. This includes a 3 minute video walkthrough and a portfolio submission of three projects which use Gravity Sketch. Those that apply for the Expert certification are required to take a skillset examination as part of their application and are required to achieve a minimum of 80% accuracy. Applications for the Expert Certification can only take place within the Gravity Sketch site.
To find out more about the certifications and apply, please head to https://gravitysketch.com/certification-program/
Time to complete either certifications depends on how much time you commit to working in Gravity Sketch. However, for the Professional Certification, a minimum of 30 hours must be spent in Gravity Sketch VR and for the Expert Certification, 50 hours must be spent in Gravity Sketch VR.
For in-person Staff training a minimum of 5 members of staff are required. For online training we are happy to work on a 1:1 basis with your team. Please note that if a session has to be repeated, this may impact the overall cost of the training package.
Absolutely! It's our speciality!
To date, we have offered training for Industrial Design, Automotive Design, Footwear Design and Architectural design.
If you have a specific workflow within your curriculum, please let us know during your consultation call and our team will assign a bespoke syllabus to align with your needs.
We primarily work with Meta Quest 3 and 3S headsets due to their compatibility with some of the software and hardware we use, however we can also work with Pico and HTC devices if needed. If you are looking for VR headsets for your school, please reach out to the team or head to our VR store for further information.
Software requirements will be confirmed with you ahead of your sessions. Please contact the team if you have a query ahead of your sessions.
Unless specified otherwise, it is not possible to change taught software during your training session. If you'd like to learn multiple software in one batch of training, please contact the team who will generate a bespoke syllabus for you.
We accept all major credit and debit cards (including Amex) via our Stripe payment links. Payments over £1000 must be made via BACS payment.
First things first, we would recommend having a scroll through our site to see our course offerings and products we can supply. If there is something specific you're after or need some help, we would recommend booking a free consultation via the following link.
Arkio is a collaborative spatial design tool for architecture, interiors and the built environment. It lets you sketch buildings and spaces in VR, review designs at full scale with your team, and works on Meta Quest headsets as well as cross-platform with desktop and tablet. We use Arkio in our built environment and architecture sessions, and it is one of the software options in our VR packages.
ShapesXR is a VR design and prototyping platform built for teams. It allows you to storyboard, wireframe and prototype spatial experiences together in headset, making it a popular choice for product design and UX workflows. ShapesXR is included as a software option in our training and hardware packages.
VirtualSpeech is soft skills training in VR. It helps learners practise public speaking, presentations and interviews in front of realistic virtual audiences, with feedback to track progress. It pairs well with our staff training sessions and is available as a software option in our packages.
JoinXR is a collaborative XR meeting and design review platform. It lets teams bring 3D and CAD models into a shared virtual space to present, discuss and mark up work together. We recommend it for design reviews and remote collaboration, and it is included as a software option in our packages.
Meta Horizon Managed Services (MHMS) is Meta's device management platform for Quest headsets. It allows you to manage multiple devices within your organisation, cast several devices at the same time, lock devices down to specific apps and upload custom content.
As of February 20, 2026 MHMS is freely available to all Meta Quest users who wish to enrol. The platform is now in maintenance mode and Meta plans to retire it on 4th January 2030. Enrolment into third party management systems such as ArborXR still takes place through MHMS at no additional cost.
If you are planning a headset deployment and want advice on the right device management path, please get in touch with the team.