Terms of Use

Last Updated: 30/09/2024

Next Review: 30/09/2025

This policy has been written to be as accessible as possible however, if you experience difficulty or require information in an alternate format, please contact our team via one of the streams below. We aim to get in contact with you within 72 hours of receipt.

Welcome to our website, meshtraining.co.uk. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Mesh Training Ltd’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘Mesh Training Ltd’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is Dryden Enterprise Centre, Nottingham Trent University, Dryden Street, NG1 4FQ. Our company registration number is 15088367. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

● The content of the pages of this website is for your general information and use only. It is subject to change without notice.

● This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, the following personal information may be stored by us for use by third parties: The app or site you came from to our site, device type used to access the site, city the site was accessed from, date the site was accessed, amount of time spent on the site and your IP address.

● Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

● Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

● This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, graphics and products. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

● In the instance that copyrighted material is held on another site or piece of work without appropriate reference, appropriate action will be taken in order to remove such content from the perpetrator with advanced notice.

● All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

● Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

● From time to time, this website may also include links to other websites.

These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

● Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

Any concerns, questions or complaints about this site can be directed to us at info@meshtraining.co.uk or Dryden Enterprise Centre, Nottingham Trent University, Dryden Street, NG1 4FQ. Any physical requests sent via post must be clearly marked and addressed to Mesh Training Ltd.

You can also complain to the ICO if you are unhappy with how we have used your data and/or this site.

The ICO’s address:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk

This Terms of use Policy was reviewed by P.Chauhan on 30/09/2024

Next Date of review: 30/09/2025

A pdf copy of this policy can be viewed here

2. Service Description

Training Services

Mesh Training provides professional VR/AR training and consultation services. Our services include but are not limited to:

Core Services

  • CCALL: Free consultation calls to assess training needs
  • 121S: Personalized one-on-one training sessions
  • STF: Group training for staff and teams
  • STU: Educational workshops for students

Certification Programs

  • CERTP: Professional-level VR/AR design certification
  • CERTE: Expert-level advanced certification

Specialized Workflows

  • INDU: Industrial design workflows
  • TNSPT: Transportation design training
  • MTR: Motorcycle design specialization
  • AMTV: Automotive design curriculum
  • ARCH: Architectural design and visualization
  • FTWR: Footwear design workflows

3. User Responsibilities

Account Information

  • Provide accurate and complete information during registration
  • Maintain the security of your account credentials
  • Notify us immediately of unauthorized account access
  • Update your information as needed

Technical Requirements

  • Ensure compatible hardware and software for training sessions
  • Maintain stable internet connection during online sessions
  • Install required software (Rhino, Gravity Sketch, Arkio, ShapesXR, etc.)
  • Test equipment before scheduled sessions

Conduct Guidelines

  • Attend sessions on time and prepared
  • Treat instructors and other participants with respect
  • Follow safety guidelines for VR/AR equipment
  • Respect intellectual property and confidentiality

4. Payment Terms

Pricing and Fees

  • All prices are listed in USD unless otherwise specified
  • Prices are subject to change with 30 days notice
  • Additional fees may apply for specialized equipment or software
  • Group discounts available for staff training (STF) and student workshops (STU)

Payment Processing

  • Payment is required before service delivery (except for consultation calls)
  • We accept major credit cards, PayPal, and bank transfers
  • Failed payments may result in session cancellation
  • Refunds are governed by our Cancellation Policy

5. Intellectual Property

Mesh Training Content

  • All training materials, workflows, and methodologies are proprietary
  • Content may not be reproduced or distributed without permission
  • Session recordings are for personal use only
  • Certification marks and credentials remain property of Mesh Training

User Content

  • You retain ownership of your design work and projects
  • We may use anonymized examples for educational purposes
  • Portfolio submissions for certification may be reviewed and referenced
  • You grant us license to use testimonials and feedback

6. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these terms by reference.

Session Data

  • Training sessions may be recorded for quality assurance
  • Performance metrics may be collected to improve services
  • Data is stored securely and used only for legitimate business purposes
  • You may request deletion of personal data subject to legal requirements

7. Disclaimers and Limitations

Service Disclaimers

  • Training is provided "as is" without warranties of any kind
  • We do not guarantee specific learning outcomes or certification success
  • Technical issues may occasionally affect service delivery
  • Software compatibility and performance may vary by device

Limitation of Liability

To the maximum extent permitted by law, Mesh Training shall not be liable for:

  • Indirect, incidental, or consequential damages
  • Loss of profits, data, or business opportunities
  • Damages exceeding the amount paid for services
  • Issues arising from third-party software or hardware

8. Certification and Credentials

Certification Requirements

  • Professional (CERTP) and Expert (CERTE) certifications require completion of all program components
  • Practical assessments and portfolio submissions are mandatory
  • Certificates are issued electronically and can be verified through our system
  • Continuing education may be required to maintain certification status

Credential Validity

  • Certifications are valid for 2 years from issue date
  • Renewal options available with updated training
  • Fraudulent use of credentials will result in revocation
  • We reserve the right to update certification standards

9. Termination

Service Termination

We may terminate or suspend services immediately if you:

  • Violate these terms of service
  • Engage in fraudulent or illegal activities
  • Fail to pay for services as agreed
  • Misuse our intellectual property

Effect of Termination

  • Access to training materials will be discontinued
  • Pending sessions will be cancelled
  • Refunds will be processed according to our Cancellation Policy
  • Certification credentials may be revoked in cases of serious violations

10. Governing Law

These terms are governed by the laws of [Jurisdiction] without regard to conflict of law principles. Any disputes arising from these terms or our services will be resolved through binding arbitration.

11. Changes to Terms

We reserve the right to modify these terms at any time. Material changes will be communicated through:

  • Email notification to registered users
  • Prominent notice on our website
  • In-platform notifications during sessions

Continued use of our services after changes constitutes acceptance of new terms.