FAQs

Equipment and Software

  • Our Meta Quest 2 headsets can be hired through our Headset Hire scheme for you to use throughout the session. You are more than welcome to bring your own VR headset if you do own one or require set up support. 

  • If a session is being held at your location, we will require access to your internet and a digital display screen/projector which we will connect our VR Laptop to via HDMI cable. 

    Depending on the type of content taught, you may need to bring a laptop or digital tablet, however we will let you know in advance if this is required.

  • Gravity Sketch is a virtual reality based 3D design and modelling software that allows you to create, present and collaborate on your ideas in an infinite and immersive environment. (add Gravity Sketch trailer link) https://www.youtube.com/watch?v=52yGijCy2qQ 

  • Gravity Sketch is a free software for individuals and Educational Institutions. To view all available license types and create your Education Organisation, please click here: https://gravitysketch.com/pricing/

  • Everyone reacts differently to VR, however with the quality of the VR headsets that are currently available, it is unlikely that you will experience any adverse effects. If you have a history of, or regularly experience vertigo and/or if you have a pre-existing eye condition (including by not limited to; eye strain, blurred, altered or double vision), it is recommended that you use VR with caution. Please get in contact with the team before booking onto a session if you have any questions or concerns regarding this.

  • For schools, we recommend the Meta Quest 3 and 3S headsets. They’re affordable, comfortable and user-friendly. These headsets are ideal for interactive, immersive learning experiences across various subjects too and have a vast library of apps available. It should be noted that a Meta (previously Facebook) account is required to set up the headsets which is a barrier for some schools. An alternative option is to look at the Pico Neo 3 or Pico 4 headsets. No Meta account is required, however these headsets come in at a higher price point due to the higher quality of internal components. 

    All headset models are available to purchase via Mesh Training with an extended warranty from the manufacturer. If you’re interested in finding out more about which headset would be best for your use case please do not hesitate to get in touch.

  • Yes, we can assist in setting up your VR infrastructure for your school or organisation. Starting with a brief consultation call, we will  assess your needs and existing infrastructure  in order to recommend the right hardware and software. Once you’re ready to go, we’ll also configure your new devices so you have a plug and play system that’s ready to go on delivery. On delivery, we can also train your staff to ensure the headsets are used correctly and safely and managed correctly. Whether you’re starting from scratch or expanding an existing setup, we’re here to help make the process seamless and efficient.

Booking and services

  • If you’re booking on to a standardised training session such as a Certification Accelerator, you can book on via our site or directly with the team to avoid a 5% booking fee. 

  • Courses are designed for Year 10 (14 years old) and older. We do not yet offer courses for younger age groups. Gravity Sketch is rated PEGI 3. https://www.globalratings.com/ratingsguide.aspx#pegi

  • Absolutely! At Mesh Training, we specialise in creating Bespoke courses that are tailored directly to your industry, curriculum or a specific project. Have a look at this Bespoke course that was designed for Year 12 Design and Technology students at Leicester Grammar School as part of their architecture project: https://www.meshtraining.co.uk/blog/lgs-case-study to get a flavor of what we can offer.

  • Not at all! Our courses are designed to accommodate all skill levels, from complete beginners to advanced users. We provide comprehensive guidance to ensure everyone can participate and succeed, regardless of their prior experience.

  • Yes, we offer private one-on-one training tailored to your specific needs and goals with our Lead Trainer and Gravity Sketch Certified Trainer, Priten. You can learn more about his services and book a session here: https://www.meshtraining.co.uk/store/p/1to1

    All headset models are available to purchase via Mesh Training with an extended warranty from the manufacturer. If you’re interested in finding out more about which headset would be best for your use case please do not hesitate to get in touch.

  • We are proud to have a global reach and we can facilitate training wherever you are through online and in-person training. Please note that additional fees apply for in-person training. See the ‘How are travel costs calculated?’ query below to find out more.

  • We’re more than happy to integrate this into your training session or as an individual assembly. Please let the team know if you’re interested in adding this to your booking. 

  • Head over to our Blog page to read all about our previous VR workshops!

  • We’re very flexible as to where a session is conducted at your location however we require a stable internet connection and access to a digital display screen/projector with a HDMI connection port as a minimum to conduct the training session at it’s highest quality. In terms of space, we suggest having a 1.5mx1.5m space per headset user or 0.5m on top of their wingspan.

Payment

  • Yes, please get in-touch with the team to find out more. 

  • For all UK based, in-person training, mileage is calculated at £0.45 per mile from NG1 4FQ to and from the client’s location. If the client's location is 30 miles or more from NG1 4FQ and the session's setup begins before 9 a.m. on the day of the session or if setup is required the day before the planned session an overnight accommodation and subsistence cost will apply. Please note that session set up cannot begin less than 1hr before the session start time. If a session is run over consecutive days, this fee applies per night until training is complete. This fee is estimated at the time of quotation and finalised at the time of booking.

  • Please see our Terms and Conditions document to find out more.

  • We are not VAT registered and no VAT is added to your booking.

  • You can either pay for a training session via our site using a debit or credit card or via invoice and bank transfer by emailing us directly. By paying by bank transfer, you avoid a 5% booking fee applied on our site’s payment page. Please note that payment for training must be made no later than 14 calendar days from training completion and interest will be charged at 2% per month on all amounts outstanding thereafter. In some instances a deposit will be required before training commences. 

    For any VR hardware or software purchased through Mesh Training Ltd., payment must be made at the time of ordering.

  • Please contact the team via email (info@meshtraining.co.uk) as soon as it is known that the training session needs to be cancelled. We will do our best to rearrange the session, however if it needs to be completely cancelled our cancellation policy will apply. 

Preparing for a training session (Onsite)

  • At the time of quotation, we will include the costs to hire our VR headsets. Please note this is a refundable deposit and is only retained if damage is found on the headset. You will then be required to sign a Deposit and Equipment Hire agreement to confirm that you understand the terms of hiring a headset from us. 

    We will then bring the headsets to the training day and use them as intended for the duration of the training. Upon completion, you will need to sign a headset release form to confirm that no damage has been found (if applicable) and we will return your deposit within 10 working days.

    This process will be explained in further detail during your initial consultation call.

  • A risk assessment is available for download upon request. 

  • It is recommended that the school obtains consent from the parents of the students who will be using our VR headsets and/or taking part in the session. 

  • All members of the Mesh Training team have undertaken a DBS check through the Enhanced Checking Process in September 2024

Preparing for a training session (At our hub in Nottingham)

  • The Dryden Enterprise Centre is centrally located in Nottingham City. It is a 2 minute walk away from the Nottingham Trent University tram stop which will take you directly to and from ‘The Forest’ park and ride and Nottingham Station. Unfortunately there is no parking on-site however, paid on street parking is available. 

  • As we will provide a VR headset, all you need to bring is a laptop or tablet to the session to create a Gravity Sketch account and take part in a demonstration of LandingPad, Gravity Sketch’s cloud storage site.

    You may also want to bring a packed lunch or light snacks to keep you going throughout the session. Hot water, tea, coffee and water are available.

  • Our standardised training sessions have a maximum of 10 attendees to ensure we provide the highest quality of teaching and provide one-to-one support for all your trouble shooting needs.

  • To ensure we can provide immediate, on hand support to all attendees this session is not hosted online. 

On the day (Onsite)

  • One standard parking space is required for our training team. If your school does not have a car park, please inform us at the time of booking with recommendations of available parking options nearby. Any parking fees incurred during the visit will be included in the overall travel expenses and added to the final invoice.

  • For a four hour workshop, beginning at 9am, the team will arrive at 7.45 to begin setup at 8am. The workshop is split in two, two hour stints with a break between each stint. 

    Team arrives: 7.45am

    Set up begins: 8am

    Workshop part 1: 9am-11am

    Break: 11am-11.30am

    Workshop part 2: 11.30am - 1.30pm

Other frequently asked questions

  • Yes, our Certificate can be made available at the time of booking via an email request.

  • We can provide online support to your students via your email as they return back to their standard workflow such as downloading screenshots or models. If you require additional Gravity Sketch support, we may have to charge per hour depending on the complexity of the query.

  • You can leave a review of your training session on our TrustPilot or Google Reviews page. Alternatively, you can also leave a review on our social media pages. Your feedback and input is greatly appreciated and significantly helps us to improve our services!

  • You can contact our team via email: info@meshtraining.co.uk

    Instagram: https://www.instagram.com/meshtraining/

    LinkedIn: http://linkedin.com/company/mesh-training

    Facebook: www.facebook.com/meshtraining

    or by Post:

    Mesh Training Ltd.

    Dryden Enterprise Centre,

    Nottingham

    NG1 4FQ